2009 Was a crazy year to start a business! Nuf said. I would have to write a book to go over all the changes at WVO designs this year but it has all been in the right direction and our mission and role in the community is clear.
WVO Designs will continue to develop and distribute products and designs to the waste oil and biofuel industry. Expect to see an acceleration of products and design offerings through 2010. Last year we worked out the system, now we are going to focus on filling it.
We will maintain a focus on the community. The best part of my day is talking to people that share my passion for biofuels and alternative energy. Expect to see an organization and expansion of the free WVO conversion designs, there are only a handful of WVO suitable vehicles in the US and I am going to try to get a design documented for each of them. They will all be released to the community "open source" and I encourage community involvement. Most likely, I will set up some (ethical) bribes to promote input. (document the converion and I will pay for the parts...)
Cost effective alternatives. While there is obviously a lack of information in this industry, there is a major lack of high quality products at reasonable prices. I plan to release cost effective conversion components: Valves, Heated Pickups, Hose, Fittings, Pumps, Filters, Controllers.
Customer Service. I have no business training so I wrote my own rules from the basics: "Threat everyone like you want to be treated". I will go over the top to provide a 100% satisfaction guarantee. I will answer my phone or call you back if I miss you. I attempt to ship your order within 12hours. I am no salesman, I simply educate and provide my opinion if you want it.
Anyway, that is my mission for 2010. I look forward to working with you in the future.
~Leon Griffin
